Incident - History.

System health incidents details and history (last 20).

September 11, 2025 (Resolved)
Disruption to WebApps availability
EventID0062

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August 29, 2025 (Resolved)
Microsoft 365 Exchange Mail delays
EventID0061

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August 04, 2025 (Resolved)
Network Performance Issues due to Cloudflare Incident
EventID0060

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July 15, 2025 (Resolved)
Database latency for MySQL above average (resolved)
EventID0058

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April 15, 2025 (Maintenance)
Core Infrastructure Maintenance
EventID0057

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April 08, 2025 (Resolved)
Temporary increased load on node systems due to re-routing fixed.
EventID0056

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March 26, 2025 (Resolved)
WebApps affected temporary downtime due to CDN routing
EventID0055

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February 18, 2025 (Investigating)
Missing monitoring checks
EventID0054

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September 24, 2024 (Resolved)
Delayed loading times for WebApps
EventID0053

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August 28, 2024 (Resolved)
RESOLVED - High utilization for WebApps stopped, under further observation
EventID0052

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August 28, 2024 (Investigating)
We are currently experiencing particularly high utilization of WebApp applications.
EventID0051

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August 05, 2024 (Resolved)
RESOLVED - Server API issue (INC0049) is resolved
EventID0050

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August 05, 2024 (Investigating)
API isses for server management and creation
EventID0049

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August 04, 2024 (Maintenance)
Performance update led to short-term unavailability (WebApps)
EventID0048

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July 26, 2024 (Resolved)
[RESOLVED] Delayed login to Cloud Mails and Cloud Management Suite
EventID0047

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July 19, 2024 (Identified)
Information on the disruption of Windows systems in connection with Crowdstrike
EventID0046

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June 16, 2024 (Resolved)
[RESOLVED] Storage Migration
EventID0045

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June 16, 2024 (Maintenance)
Storage Migration
EventID0044

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May 29, 2024 (Resolved)
[RESOLVED] QR Codes are available again (global)
EventID0043

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May 24, 2024 (Maintenance)
QR codes are not available (global)
EventID0042

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May 06, 2024 (Resolved)
Delays and interruptions to individual services for European customers
EventID0040

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August 08, 2023 (Maintenance)
Datacenter Network Maintenance
EventID0039

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July 29, 2023 (Resolved)
25Share - Existing shares were temporarily unavailable
EventID0038

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June 05, 2023 (Resolved)
Corporate websites no image loading
EventID0037

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January 23, 2023 (Resolved)
Cloud Management Suite - Login issues
EventID0036

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June 21, 2022 (Resolved)
Cloudflare Service Issues
EventID0035

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March 25, 2022 (Maintenance)
Maintenance time frame - CLOUD MONITORING
EventID0034

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February 02, 2022 (Investigating)
Micro services metric issues
EventID0033

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January 21, 2022 (Investigating)
Mail delivery on technical domains on25space.com
EventID0032

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November 15, 2021 (Resolved)
Degraded performance in some cases for WebApp websites
EventID0031

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August 02, 2021 (Identified)
For multiple mail accounts cookie/cache deletion may be necessary.
EventID0030

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July 13, 2021 (Resolved)
Critical database connection issues
EventID0029

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July 08, 2021 (Resolved)
Database metrics temporary not available
EventID0028

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July 01, 2021 (Resolved)
25Share upload issue
EventID0027

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May 20, 2021 (Resolved)
Investigating metrics for databases temporary not available
EventID0026

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May 12, 2021 (Resolved)
Cloud Management Suite - Login not possible
EventID0025

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April 27, 2021 (Resolved)
[RESOLVED] Loading time-outs for WebApp services
EventID0024

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April 27, 2021 (Investigating)
Loading time-outs for WebApp services
EventID0023

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April 18, 2021 (Maintenance)
25Share maintenance resolved
EventID0022

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April 18, 2021 (Maintenance)
Maintenance – 25Share global services
EventID0021

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February 09, 2021 (Resolved)
Webmail is experiencing degraded performance
EventID0020

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January 27, 2021 (Maintenance)
Migration of CDN and DNS network infrastructure
EventID0019

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December 30, 2020 (Investigating)
25Welcome - Limited range of images
EventID0018

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December 14, 2020 (Resolved)
Google Cloud Services outage
EventID0017

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November 29, 2020 (Resolved)
Short-term restrictions in different systems.
EventID0016

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November 14, 2020 (Resolved)
Incorrect display of call numbers for URLShort
EventID0015

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October 26, 2020 (Resolved)
Temporary timeout on different services for about 1 minute
EventID0014

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September 28, 2020 (Resolved)
Image loading issue 25Welcome
EventID0013

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September 6, 2020 (Resolved)
Longer latency at 25Me
EventID0012

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August 6, 2020 (Resolved)
Endless loop at login - CMS
EventID0011

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August 3, 2020 (Resolved)
Short timeout for URL Shorter
EventID0010

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July 10, 2020 (Resolved)
Impacting Managed Databases
EventID009

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June 7, 2020 (Resolved)
Data timeout on BI
EventID008

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May 7, 2020 (Resolved)
Timeouts on different services
EventID007

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March 5, 2020 (Resolved)
Timeout issues on WebApps
EventID006

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March 5, 2020 (Resolved)
Documents and bills are not visible in CMS
EventID005

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November 11, 2019 (Resolved)
Maintenance – Database enviroment
EventID004

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November 1, 2019 (Resolved)
Welcome Image error
EventID003

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September 2, 2019 (Resolved)
Short timeout in FRA1 – Management
EventID002

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July 31, 2019 (Resolved)
2 Minutes timeout for web interface
EventID001

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